Exit 07XX, enter 0110 and 0111: Safaricom introduces new prefix numbers

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The new-prefix SIM cards will be available free with customers only required to activate their lines with airtime top up of  KSh.50.

Safaricom has also rolled out a new system that provides its customers with the freedom to choose their own number rather than pre-assigned mobile phone numbers.

“The new 0110 and 0111 prefixes alongside our new numbering system are part of our “For You” commitment to be Simple, Transparent and Honest. We continue to invest in additional enhancements and services to better meet the needs of our customers as they evolve and to also provide them with even more freedom and flexibility,” said Sylvia Mulinge, Chief Customer Officer, Safaricom.

Safaricom now has the capacity to add 2 million additional customers to its network. Currently, the service provider has over 34.5 million customers.

The new prefixes were allocated by the Communications Authority of Kenya in 2019 after the exhaustion of the 07XX prefixes.