Safaricom announces free calls, data for customers as it marks 20 years


Safaricom customers are set to enjoy one free call of up to 20 minutes within the next 30 days starting tomorrow as the company marks 20 years since it was launched.

In a statement the company said it will send its customers notification to alert them of their free calls.

“In the past two decades, Safaricom has grown from a telecommunication service provider to a technology company and our customers have been a key part of this journey. We are cognizant that technology and a data-driven economy can further support Kenya’s economic growth and these will be our launchpad for the next 20 years,” said Safaricom chief executive, Peter Ndegwa.

Customers who have been on the network for 20 years and those turning 20 this year will also receive a free 20GB data bundle valid for seven days, Safaricom said.

For the next 30 days, a promotion dubbed 20@20 will enable customers to purchase 20 minutes of call time and 20MBs at Sh20.

For the next 90 days, customers purchasing personalized Tunukiwa voice offers will receive free 20 minutes to call across all networks.

Both offers are available on USSD *444# under the ‘Buy Minutes’ option.

Through a brand campaign dubbed ‘Twende Tukiuke’, the service provider will also showcase the power of mobile technology in transforming lives.