Nairobi Women’s Hospital responds to claims of exploiting patients

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The Nairobi Women’s Hospital (NWH) board of directors says it has commenced a probe into claims that medical officers at the hospital have been exploiting patients to generate revenue from patients.

In a statement issued on Monday, the board said it is conducting  a review into this matter.

“We have noted with a lot of concern reports appearing in various media platforms in the recent past suggesting that there is some systematic approach by the hospital to unfairly generate revenue from patients,” said the board.

“Although we don’t believe this is the case, and in fact it is antithetical to our foundational principles, we take these allegations very seriously and are conducting an internal review as well as cooperating with the Kenya Medical Practitioners and Dentist Council as they carry out their independent review.”

The board of directors maintains that the claims are not in line with the hospital’s mode of operation.

“We believe that good clinical practice makes business sense…. We carry out regular quality audits through our quality and standards department to ensure compliance with our policies, processes and continuous improvement in areas where we find gaps,” adds the statement.